Feliz Navidog Tote Bag (Large)

We’re so excited to send your order your way! 🤎

Orders are typically processed and shipped within 5-7 business days. Once your order ships, you’ll receive a confirmation email with tracking information.

Shipping rates are calculated at checkout based on your order and delivery location.

Please note that we are a small business, and some products are made or prepared to
order. Processing times may occasionally take a little longer during launches,
holidays, or periods of high order volume.

Please make sure your shipping address is correct before placing your order. Hey Haute Dogs is not responsible
for orders delivered to an incorrect address provided at checkout.

Damaged or Incorrect Items

We carefully package every order, especially our glass products, to help ensure they arrive safely.

If your order arrives damaged, defective, or incorrect, please contact us
within 48 hours of delivery at heyhautedogs@gmail.com and include:

·       Your order number

·       Photos of the item

·       Photos of the packaging and shipping box

We’ll review your request and work with you to make it right.

Returns & Exchanges

Because many of our products are small-batch or made to order, we currently do not accept returns or exchanges due to a change of mind, incorrect size, or simply not liking the item.

If there is an issue with your order, please reach out within 48 hours of delivery so we can help.

All sale, discounted, and custom/personalized items are final sale.

Product Care

Some of our products require special care. Please follow the care instructions
provided on the product page and/or included with your order.

For glassware, bamboo, and other delicate materials, proper care is important to help prevent damage.

By placing an order with Hey Haute Dogs, you agree to these shipping and return
policies.

Thank you for supporting our small business! 🐾🤎